Privacy Policy

Last Updated: June 15, 2026

At Vitality Physiotherapy Clinic, we are committed to protecting the privacy and confidentiality of our patients and site visitors. This Privacy Policy details how we collect, store, and secure your personal and clinical data.

1. Data Collection

We only collect information necessary to coordinate your clinical consultations and recovery bookings. This includes:

• Name and contact phone numbers.
• Basic pain descriptors and diagnostic reports submitted via WhatsApp.
• Booking timestamps and medical history disclosures shared during direct calls.

2. Data Usage

Your data is used strictly for scheduling clinic evaluations, organizing home-visit therapist mappings, and customizing physical therapy exercises. We do not sell or lease patient list details to third-party marketing networks.

3. Communication & Encryption

Since we utilize WhatsApp-first direct booking mechanisms, messages and reports sent to us fall under WhatsApp's end-to-end encryption. Patients are advised to keep local backups of their orthopaedic prescriptions.

4. Contact Us

If you have any questions or data removal requests regarding this policy, feel free to write to us at:

Vitality Physiotherapy Clinic
House No. 69, Block-A, Oakwood Enclave, Sector-1, Wave City, Ghaziabad
Email: info@vitalityphysio.in